Aptify's Process Pipeline infrastructure provides an organization with the ability to define and modify business logic and process flow through the use of an intuitive graphical user interface. All functionality within Aptify's business applications are delivered in the form of logical components, which are combined into process flows and associated with events throughout the application. The Aptify Process Pipeline architecture provides the ability to define extremely granular components that perform very specific actions. These components are then combined to form complete process flows. Administrators with knowledge of the system may make these process flow modifications through the use of a graphical user interface rather than by writing code.

For information on Aptify's Process Pipeline infrastructure and how to create Process Flows and Event Handlers, see Managing Process Pipelines).

This topic describes how to design a process flow by providing step-by-step instructions for how one of the Process Flows included with the sample application was created.

The sample application provides three sample process flow and events:

See About the Business Process Design for the Sample Application for a description of each of these process flows, including flowcharts. All three Process Flows are available for review in the sample application and are fully functional.

The remainder of this topic describes the process followed to create the Service Ticket Generation process flow and Event Handler (see Creating the Service Ticket Generation Process Pipeline).